The Institute provides external services in the following areas.

System and Software Evaluation

The Center provides "third-party" evaluation and certification services in the area of Information Technology for Industry and the Public Administration.

Hardware development is focussed on:

  1. Reliability prediction
  2. Safety
  3. Mean-time-between-failure (MTBF) of context-dependent systems
  4. Quality control
  5. Compliance to standards

The software activity is mainly concentrated on model set up and evaluation services:

  1. Study of reliability evaluation criteria
  2. Criteria for methodological analysis of projects
  3. Models for quality control
  4. Software process modeling

Further information at this link.

Library Services

The ISTI library, which began life in 1954 with the Center for Studies on Electronic Computing (CSCE) of the University of Pisa (later IEI-CNR), is one of the oldest ICT Libraries in Europe and probably the most complete Italian library in the field. It contains over 13500 books and 1000 serial publications. Therefore, access is given to about 6500 electronic journals, more than 9000 proceedings, 300 standard IEEE together with databases and digital libraries and a number of bibliographic, full-text and numeric databases. The Library provides high quality services with the aim to supporting a facilitating the research activity of the Institute. For more information please visit .

ISTI is member of the GreyNet International: The Grey Literature Network Service founded in 1992. The goal of GreyNet is to facilitate dialog, research, open access and communication between persons and organizations in the field of grey literature. GreyNet International has joined with ISTI in the development and promotion of the GreyGuide Repository, an online guide to proposed and published good practices in grey literature. Please refer to for more information.
ISTI-Library is member of COAR-Confederation of Open Access Repositories (Greater visibility and application of research through global networks of Open Access repositories).

Network Services

Among the administrative, technical and support services of the Institute, the network services (NS) have to be underlined.
The working group has developed some high reliable solutions for managing Internet Services, among these, the Internet Network Services Manager (INSM). INSM is an integrated modular system which is composed of MailboxManager, ListManager, AliasManager, DnsManager and DhcpManager. It has permitted to introduce in CNR an organizational model that reduces the cost of managing Internet Services. The cost reduction was realized by concentrating the systems management operations into a small number of servers and by keeping the entire administrative tasks distributed among the organization's operating units by means of web interfaces. The system INSM is currently installed at the ISTI and at the CNR's Research Area of Padova. ISTI is currently managing the network services (e-mail, DNS) for more than 30 CNR Institutes by using INSM on its server.
Moreover, a deep knowledge and experience in the application of cryptography to the Internet services and an "Electronic Certified E-mail" system (PEC - Posta Elettronica Certificata) have been developed.

W3C Standards

The mandate of the Italian Office of the World Wide Web Consortium (W3C) is to promote adoption of W3C recommendations by developers, application builders, and standards setters, and to encourage inclusion of stakeholder organizations in the creation of future recommendations by joining W3C.

The W3C Italy Office, hosted by ISTI-CNR, is one of the 18 World Offices, and began its activity in 1999, creating an initiative called WebLab as a meeting point between research activities and applications of web technologies.

The W3C Italy Office has participated in many projects, provided consulting services for the Italian Public Administration in sectors such as accessibility and e-government, supported the Italian Semantic Web scientific community, and has organized many events.

Further information at the W3C italian office.

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